Customers love your products and services - what about tomorrow.

Creating an excellent product and service experience boils down to a discipline of making tough decisions. Products and services are at the heart of your business performance.

• Is your product portfolio fat and full of mediocre products?
• How much of company's R&D capacity today is invested in technology for the future?
• Are customers happy with the service quality and competitiveness - how do you know that?

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